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Field Service Representative

Company: Cane Investment Partners
Location: Skokie
Posted on: November 26, 2022

Job Description:

Cane Investment Partners - IT Field Service Representative
Are you looking for a rewarding position, in a fun and enriching environment? - Do you like learning about the newest technology? -Do you want to be part of a diverse and dynamic team?
If you answered YES, then Creative Technology Solutions might be for you! - Join Creative Tech, a high growth IT consulting firm, as a Field Service Representative based in Skokie. - You will travel to our local clients around Chicagoland as well as multiple day trips throughout the U.S!
As a Field Service Representative, you will work with like-minded peers to provide our clients with optimal system performance and a high quality of service. - Proactively embracing cutting edge technology solutions and taking pride in the knowledge gained through overcoming complex technical challenges can be expected.
Job Responsibilities:
- - Work as part of a team and participate to ensure the team is successful every day
- - Learn and master the different types of equipment we provide to our clients; how they should be handled and installed
o - - Computers, laptops, kiosks, thin clients, and chrome devices
- - Respond to service request tickets timely with considerable attention to detail
- - Identify and set work priorities
- - Be able to travel overnight for multiple days at a time, 1-3 times a month
- - Work with in-house team members to solve issues
- - Pack computer equipment safely and securely to prepare for shipping
- - Drive locally to deliver equipment
- - Assist other departments as needed
The Ideal Candidate:
- - Have a passion for IT and pride themself on getting results
- - Have attention to detail and organizational skills
- - Excellent customer service skills
- - Excellent communications skills
- - Be proactive
- - Courteous and professional
- - Extensive knowledge of all current, and recent, versions of Windows
- - Knowledge of network switches, routers, and IP protocols
- - Experience with computer hardware
- - Work well independently as well as in a team environment
- - Own a car with a valid Driver's license
BBe able to lift 30lbs and climb a ladder
Creative Tech will provide gas cards and IPass, as appropriate, for work travel. - Overnight travel planning and accommodations will be provided, as well as a generous per diem and over-night bonuses!
Benefits include: Medical/Dental/Vision, PTO (including your birthday!) and 401K options among others

Keywords: Cane Investment Partners, Skokie , Field Service Representative, Sales , Skokie, Illinois

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