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Quality Supervisor

Company: Midwest Industrial Rubber Inc
Location: Skokie
Posted on: November 22, 2022

Job Description:

The Quality Supervisor assists with the customer interface to maintain quality standards and effectively resolve issues. The Quality Supervisor role includes, but is not limited to, guiding and assisting the Quality department to ensure the efficient inspection of goods and services, corrective actions and customer complaints.

Primary Responsibilities and Duties

* Audits quality systems, initiating corrective action as required.
* Produces quality reports; analyzes information, and addresses and resolves problem areas.
* Develops and leads cross-functional teams to address and resolve quality issues.
* Provides technical assistance to customers, vendors, and other departments of the Company.
* Managing and assuring compliance to customer Quality Systems and industry requirements.
* Ensuring products and procedures conform to Company and customer requirements.
* Provides plant support to include, but not be limited to, facilitation of root cause and corrective actions, problem resolutions, certification activities, auditing, and material dispositioning.
* Coordinates and engages with the Company's Global QA support groups to meet customer quality requirements globally.
* May serve as Quality/Technical support between the Company and customers.
* Identifies best practices to support industry quality initiatives and customer requirements.
* Negotiates solutions for customer needs that minimize impact to the Company.
* Performs other duties and responsibilities as requested or required.

Knowledge and Skill Requirements

* Minimum of five years of previous, relevant QA/QC engineering in a manufacturing environment
* Strong communication, relationship and team-building skills
* Experience applying statistical information to make data driven decisions related to production, product testing, specifications, etc.
* Ability to negotiate
* Experience successfully managing multiple priorities simultaneously
* Customer Focus - Maintaining awareness of and seeking to meet of the needs and wants of the customer
* Excellent communication skills both oral and written
* Adaptability - Responds effectively to changes in situation or information
* Strong analytical skills
* Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills and MRP
* Team leadership, team building and facilitation skills

Physical Demands

* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* Drives results and deadline driven
* Detail oriented
* Planning and organizing
* Communicates effectively
* Influence, Negotiated and Impact results

Key Behaviors

* Are accountable to others
* Have the courage to challenge the status quo
* Are honest with co-workers and customers
* Able to be innovative problem solvers
* Are engaged team members
* Add value to the Company
* Expects excellence of self and others
* Overserves top customers
* Understands, simplifies and acts to improve processes

Keywords: Midwest Industrial Rubber Inc, Skokie , Quality Supervisor, Other , Skokie, Illinois

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