Optical Supervisor (Full-Time), Old Orchard
Company: Warby Parker
Location: Skokie
Posted on: June 23, 2022
Job Description:
Warby Parker is searching for an Optical Supervisor to join our
growing team of in-house optical professionals. In this role,
you'll rely on your optical prowess, friendly demeanor, and product
expertise to create incredible customer experiences. Whether you're
helping longtime Warby Parker fans or first-time wearers, you'll
leave them excited and confident about our glasses. (Our frames are
really special, after all. Take a peek at how our glasses are
made.) Acting as a key-holder to the store, you'll help open and
close up shop as well as maintain internal operations. As a leader
of the team, you'll foster an upbeat and productive work
environment for the opticians and retail advisors. Our ideal
candidate is an energetic self-starter and a lifelong learner who's
eager to help Warby Parker grow. Sound like your cup of tea? Read
on!What You'll DoOptical duties
- Work directly with customers to help meet all of their eyewear
needs
- Take and record measurements, adjust and fit eyewear, and
execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as
well as customer requirements and requests
- Use your expertise to explain prescription terminology and
product offerings to customersLeadership Responsibilities
- Set your store up for success each day by ensuring that all
operational, service, and staff zoning procedures are executed to
Warby Parker standards
- Drive the store vision and sales by providing above-and-beyond
service on the floor and acting as the main contact for customer
and operational questions
- Work with store management to lead and mentor the Optical team,
including participants of our Optician Apprentice Program, and
exemplify what great service looks like
- Help maintain general store systems, inventory databases, and
business operations
- Foster and support a productive, positive employee culture in
your storeWho You Are
- A licensed dispensing optician in states that require a license
(or an ABO-certified optician in non-licensing states) with 2+
years of experience, including supervisor responsibilities
- Passionate about the eyewear and retail industries
- A clear, effective, and professional communicator-you can break
down technical terms for customers to easily understand
- Dedicated to going above-and-beyond to make customers (and your
teammates!) happy
- An energetic, positive team player who's able to adapt in a
fast-paced, ever-changing work environment
- Not on the Office of Inspector General's List of Excluded
Individuals/Entities (LEIE)Some benefits of working at Warby Parker
for Full-Time Employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)About UsWarby Parker was founded with a
mission: to inspire and impact the world with vision, purpose, and
style.We're constantly asking ourselves how we can do more and make
a greater impact-and that starts by reimagining everything that a
company and industry can be. We want to demonstrate that a business
can scale, be profitable, and do good in the world-without charging
a premium for it. And we've learned that it takes creativity,
empathy, and innovation to achieve that goal.Since the day we
launched in 2010, we've pioneered ideas, designed products, and
developed technologies that help people see. We offer everything
our customers need for happier eyes at a price that leaves them
with money in their pockets, from designer-quality glasses and
contacts to eye exams and vision tests.Ultimately, we believe in
vision for all, which is why for every pair of glasses or
sunglasses we sell, a pair of glasses is distributed to someone in
need through our Buy a Pair, Give a Pair program. Over eight
million pairs of glasses have been distributed in over 50
countries; that means eight million people now have the glasses
they need to learn, work, and achieve better economic outcomes.At
Warby Parker, you can look forward to company outings and events,
volunteering and learning opportunities, and just great company
filled with curious, kind folks. Dreaming up and sharing ideas
aren't responsibilities reserved for certain teams or leaders; the
challenge (a really fun one) of innovation is on all of our
shoulders. Teammates can also connect around common interests,
backgrounds, and identities, no matter their home base, through our
various employee resource groups. (We're happy to say that the
Human Rights Campaign has named us a Best Place to Work for LGBTQ+
employees!) That sense of community and belonging keeps us excited
to walk through the door every day, wherever that door may be.We're
driven to continue building a workplace, based on inclusive
behaviors and equitable systems, where all employees can bring
their authentic selves, feel engaged, and share their perspectives
as a valued member of Team Warby. Transparency is what we're all
about, and our annual Impact Report and Racial Equity Strategy lay
out how we're sticking to these values.
Keywords: Warby Parker, Skokie , Optical Supervisor (Full-Time), Old Orchard, Other , Skokie, Illinois
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