Client Services Specialist - Part Time
Company: Ethan Allen Global Inc.
Posted on: January 8, 2022
Acts as first point of contact for clients in the Design Center and
on the phone by responding in a professional and courteous manner.
Manages the rotation of client assistance.
Greets all visitors and guests upon entering Design Center and
provides appropriate assistance
Learns and uses language of design and home furnishings to assist
clients in getting oriented to the store.
If Design Consultant is not available, may assist clients by
directing them on tour of Design Center, reviewing style book,
lifestyle projections, and/or booking appointment with a Design
Manages phone traffic including, but not limited to, answering and
directing calls, retrieving and forwarding messages from voice-mail
and activating messages system at end of the day.
Schedules appointments for design team members.
Assists design consultants and Design Center Managers with general
administrative and clerical duties required for daily function of
business. Maintains up to date files (electronic and paper),
prepares follow-up correspondence, maintains various logs, and
Updates master and design center price pages and product books.
Orders memo fabric swatches for clients.
Organizes client project information.
Follows up as necessary to insure timely and appropriate service to
staff members and clients.
Perform any other duties as required.
High school graduate or equivalent.
Two or more years experience in customer service support and/or
receptionist role, preferably in a design or retail
Excellent communication and listening skills, a pleasant demeanor
along with a professional appearance and ability to work well with
people. Enjoys working in creative environment.
Organized and detail oriented with ability to handle multiple
Interested in the field of interior design, fashion and style.
Proficient in basic computer skills including
Must be able to work holidays, evenings and weekends if schedule
Ethan Allen has been a leader in the luxury home furnishings and
interior design business for more than eighty years. We are a
global style authority, spanning twelve countries on three
continents. We built our company on a vertically integrated
business model that has stood the test of time. We believe our
associates are our greatest assets, and that talent, drive, and
customer focus should be rewarded. We employ the best in the
furniture industry and offer exceptional training and support by
utilizing the latest technology and proven business practices.
Ethan Allen is an Equal Opportunity/Affirmative Action Employer.
All Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran status. We
are an E-Verify Employe r.
Keywords: Ethan Allen Global Inc., Skokie , Client Services Specialist - Part Time, Other , Skokie, Illinois
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