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IT Senior Business Systems Analyst

Company: UL
Location: Skokie
Posted on: October 3, 2021

Job Description:

Tech.Software.IMS.Cyber – Code – Test It

Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

Responsible for Oracle CPQ Cloud application. Works directly with business users to define requirements related to the project, write design specifications, build development objects, test and move these objects into Production environment, and evaluate new applications and identify systems requirements. Accountable for the support, design, development, and execution of deliverable that ensure the project and operational support goals are met.

This position will report to the IT Manager-CPQ & Order into IT-Enterprise Delivery Strategic Support & I&T Organization.

Detailed Description:  


  • Leading projects, including the formulation and definition of systems scope based on user needs and knowledge of business and industry systems, as well as make recommendations for business solutions.
  • Act as an advanced level of support for the investigation, diagnosis, and resolution of system incidents and coordinate with business process owners for continual service improvement.
  • Design solutions within Oracle CPQ Cloud application and in accord with IT architecture
  • Perform unit, system integration, smoke and regression testing; coordinate user acceptance testing, make system configuration changes and migrate changes from development, quality assurance, and productions environments.
  • Migrate changes from development, quality assurance and productions environments.
  • Document requirements, solution design, testing evidence, change management artifacts, and systems configurations.
  • Provide subject matter expertise and recommend system alternatives and enhancements; and
  • Participate in recruiting activities, train and mentoring new team members.
  • Work with other IT teams to integrate Oracle CPQ Cloud application with key applications.
  • Implementation experience in Oracle CPQ (BigMachine) with strong CRM Background



  • Bachelor’s degree in an analytic- or quantitative-focused field (e.g. statistics, computer science, engineering, social sciences, economics)
  • 5 to 10 years of in-depth application experience with Oracle CPQ Cloud application
  • Deep experience in multiple CPQ capabilities such as:
    • Product modeling, configuration, and rules (configure-to-order CTO, engineer-to-order ETO)
    • Guided configuration / guided selling
    • Pricing / discounting
    • Workflow / approvals
    • Quoting / document generation / e-signature
    • Contracts / subscriptions/ / renewals
  • Cloud application architectures, data models, configuration, and customization
  • Application integration methods including:
    • Web service standards (WSDL, REST, SOAP, XML)
    • Middleware/ETL
    • Bulk extract/load
  • CPQ platform technologies such as Oracle CPQ Cloud (formerly Big Machines)
  • Knowledge and experience with several of the following languages/standards:

SQL, Java, JavaScript, JQuery, JSON, HTML/XHTML, CSS, XML/XSL, BML.

  • Proficient in understanding the application design, configuration / system setup and documentation of functional documents.
  • Ability to adjust to changing priorities and participation in multiple projects.
  • Demonstrated ability to collaborate with a variety of individuals to achieve business outcomes.
  • Excellent verbal and written communication skills.
  • Desire to work in a team-oriented environment.
  • UL has COVID-19 protocols and policies in place. Business related travel on behalf of UL requires proof of COVID-19 vaccination

  • Mission: For UL, corporate and social responsibility isn’t new.  Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL.  We’re able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles,  you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.  


Curious? To learn more about us and the work we do, visit 

Keywords: UL, Skokie , IT Senior Business Systems Analyst, Other , Skokie, Illinois

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