MAC Retail Manager - Full Time - Old Orchard Macy's - Skokie, IL
Company: Estee Lauder
Location: Skokie
Posted on: June 8, 2021
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Job Description:
The Retail Manager will oversee all of the daily operations of
the retail partner counter. Develop strategies to Drive Sales,
improve consumer experience, increase profitability, enforce
partner store / brand policies and marketing programs that will
increase sales and grow the existing customer base. Maintain high
store standards and conditions and foster a positive environment.
They will manage the counter employees, including hiring, coaching,
performance evaluation, scheduling and assigning duties and
responsibilities. The Retail Manager will be responsible for
maintaining the overall culture and to ensure the staff also
represents and embraces the brand culture and goals. Position Responsibilities Lead delivery of high-touch customer service philosophy of EL
companies and Consumer Experience Standards of Brand Ensure high standards for consumer experience Manages/leads/influences team in driving sales, excellent
consumer experience and quantifying the team's ability to meet
and/or exceed sales and services goals. Meet or exceed fiscal sales goals within operating budgets. Analyze the business and identify sales goals/targets to be set,
proactively anticipate and rectify obstacles to goal achievement
using critical problem-solving skills, target specific KPI's
relevant to the business, strategize client engagement to acquire,
convert, and retain clients. Demonstrates solid understanding of sales, product knowledge,
events, operations, retail market and beauty industry to keep
business and team moving forward by capturing consumer
insights/sales trends/traffic patterns and using learnings to
influence planning optimization Liaise with Field Leader and Talent Acquisition team on
end-to-end talent acquisition process including using technology to
identify/select potential candidates for open requisitions Recruit, retain and develop a high-performing and diverse
team. Interview, hire, and manage staff behavioral and sales
performance (including annual performance review and feedback from
HR partner to determine future development of team) Qualifications 5+ in retail industry and 1+ years' experience managing retail
POS stores/counters preferably Beauty industry. Ability to deliver overall sales plan for assigned store Ability to lead, coach and develop direct employees to achieve
sales goals. Proven track record leading a team to achieve customer service
targets Job: Retail - Store Primary Location: US-IL-Skokie Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 216097 We are an equal opportunity employer. Minorities, women,
veterans, and individuals with disabilities are encouraged to
apply. It is Company's policy not to discriminate against any
employee or applicant for employment on the basis of race, color,
creed, religion, national origin, ancestry, citizenship status,
age, sex or gender (including pregnancy, childbirth and related
medical conditions), gender identity or gender expression
(including transgender status), sexual orientation, marital status,
military service and veteran status, physical or mental disability,
protected medical condition as defined by applicable state or local
law, genetic information, or any other characteristic protected by
applicable federal, state, or local laws and ordinances. The
Company will endeavor to provide a reasonable accommodation
consistent with the law to otherwise qualified employees and
prospective employees with a disability and to employees and
prospective employees with needs related to their religious
observance or practices. Should you wish to apply for this position
or any other position with the Company and you believe you require
assistance to complete an application or participate in an
interview, please contact USApplicantAccommodations@Estee.com.
Keywords: Estee Lauder, Skokie , MAC Retail Manager - Full Time - Old Orchard Macy's - Skokie, IL, Other , Skokie, Illinois
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