Seasonal Customer Service Expeditor, Part Time: Bloomie's Old Orchard
Posted on: September 18, 2022
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Employee Discount at Bloomingdale's & Macy's Stores About:
Bloomingdale's is like no other store in the word and as we
approach our 150th anniversary, we strive to continue that promise.
As a global leader in the industry, we make fashion personal and
fun, aspirational, yet approachable and are fueled by the power of
relationships both with our customers and colleagues. As America's
only full-line, omni-channel upscale retailer, we drive the
customer experience through leveraging the creative energy and
style know-how of our department and outlet store teams, or through
visual inspiration on Bloomingdales.com. Job Overview The Seasonal
Sales Associate's primary objective is to drive sales and profit by
providing assistance in two functions: Customer Engagement and
Merchandising Efficiency. Customer Engagement: Seasonal Sales
Associates provide outstanding customer service, sell, and serve
the needs of the customer in a manner that is friendly, efficient,
helpful and ensures the customer feels valued. Merchandising
Efficiency: Seasonal Sales Associates are responsible for various
tasks that support store operating efficiency including pricing,
merchandise handling, stock processing, stockroom organization,
floor recovery. Perform other duties as assigned. Seasonal
associates are eligible to receive a bonus incentive upon
completion of their seasonal assignment, colleague discounts and
the opportunity to be a part of an iconic brand during the most
exciting time of the year. Essential Functions Selling Expectations
- Customer readiness: Consistently deliver an outstanding customer
Perform the F.A.S.T. behavioral expectations of the Outlet Selling
through Service model.
Exhibit exceptional selling floor behaviors that include eye
contact, confident greeting, appropriate conversation and ability
to connect customer to Outlet Team Member.
Ensure fitting room behaviors create a clean, neat, easy to shop
environment and demonstrate an urgency to move the goods back to
the selling floor.
Consistently display behaviors that improve the service experience
with an efficient, swift check out experience, which is friendly
and genuine to include ability to promote participation in our
Perform various points of sale register transactions including
sales, returns, payments and the counting of cash efficiently and
Responsible for selling floor recovery, to include fold, straighten
and size merchandise to standard.
Must always have an upbeat, "can do" attitude and the ability to
balance multiple priorities based on the needs of the team.
Merchandising Expectations - Merchandise processing/Operational
efficiencies: Flexibility to work schedules based on business needs
and inbound truck schedule. Receive and record trailer
Offload, sort and prepare merchandise for floor ready
Assist team members with ensuring items are floor ready, tagged,
and ticketed. Protects Company assets, adhering to all operational
procedures including: Access Control, Merchandise Protection, Risk
Management, Receiving & Processing and Fine Jewelry.
Maximize stockroom space and maintain the highest level of
organization and efficiency.
Complete price changes, damages/salvages, job outs.
Assist in maintaining a clean, neat and organized back office
receiving and stockroom space. Additional Expectations: Must adhere
to all company standards as provided in the Employee Handbook.
Maintains a clean and safe work environment.
Regular dependable attendance and punctuality.
Supports team members, understanding how teamwork plays an
important role in providing a positive customer experience.
Qualifications and Competencies High School Diploma or equivalent
1-2 years related experience.
Must be 18 years or older.
Able to easily engage in conversation.
Social ease and quick response to customer needs and inquiries.
Able to maintain composure in difficult situations.
Detailed oriented about product knowledge.
Able to communicate effectively with customers, peers and
Basic math functions to operate register, handle money and make
Able to use a calculator.
Able to work independently and as part of a team in a learning
Able to use and navigate multiple technological devices.
Ability to sell and build a sale through conversational
Enjoys meeting and interacting with customers; demonstrates strong
Ability to work in a fast-paced environment, handle multiple
priorities and learn new procedures.
Ability to work a flexible schedule based on department and
store/company needs which may include day, evening, weekends,
and/or holidays. Regular, dependable attendance and punctuality is
required. Physical Demands Constant moving and standing.
Able to lift 10 lbs.
Able to reach, grasp, stoop, kneel, crouch and climb ladders.
Keywords: Bloomingdale's, Skokie , Seasonal Customer Service Expeditor, Part Time: Bloomie's Old Orchard, Hospitality & Tourism , Skokie, Illinois
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