Chief Operating Officer-Commercial Lines Insurance Brokerage

Company: Worthy Insurance
Location: Skokie
Posted on: April 30, 2025

Job Description:

Chief Operating OfficerAre you upwardly mobile-minded? Does your current role support your professional long-term career goals? Want to advance but are limited by agency structure? We have a growth opportunity for you!Worthy Insurance Group is a young independent insurance agency that is seeking a Chief Operating Officer. Worthy has an established book of business and existing relationships upon which to build. Independent agency commercial technical expertise and confidence is a must. The opportunity is here and waiting for the right professional and driven candidate who is motivated by a strong desire to build something amazing for both the agency and the candidate.We are seeking someone with a strong background in commercial lines insurance. This is a truly unique opportunity for someone to join our team who is flexible, resourceful, possesses technical knowledge and willingness to do what is necessary to get the job done!Who We Are:Worthy Insurance focuses on providing creative insurance solutions to the healthcare, social service, and real estate industries. Taking care of people and their businesses while protecting their livelihoods and assets is at the core of what we do. Worthy empowers our employees to grow with personal and professional development opportunities. We thrive in a culture that encourages our employees to be active in our communities and industry. We work hard, but we love to have fun!Chief Operating Officer (COO):Partnering with the CEO and executive team, the Chief Operating Officer will have overarching responsibility for all day-to-day operations. This is a newly created role due to agency growth and expansion which will focus on strategic planning, sharing your commercial lines knowledge and expertise and the implementation of policies and procedures. Our new COO will have the ability to collaborate with agency leadership to define their role, which will have a direct and lasting impact on the future success of our business.Key Responsibilities:

• Contributes to, develops, and implements agency marketing plan as well as vision for the agency.
• Manages tech projects with insurtech and AI to ensure agency's tech growth.
• Possesses a good working knowledge of procedures, processes for all disciplines.
• Has a working knowledge of the agency management software (Applied Epic).
• Improve daily organization and workflows to ensure maximum operational efficiency.
• Assist in recruiting, profiling, and selecting talent to build and maintain the organization.
• Ensures regulatory compliance of the agency.
• Monitor production and monthly goals for all producers.
• Fosters and maintains relationships with carriers and brokers.
• Responsible for client retention activities and engagement strategies.
• Collects and analyzes data for implications regarding budget, project and/or program initiatives.
• Oversees, implements, and refines agency budget, proforma financials, and company operations to ensure company targets for revenue and profitability are met.
• Oversees education and can provide coaching, training, and development programs to increase staff capability and agency expertise.
• Maintains and builds trusted relationships with key customers, partners, vendors, management, and stakeholders.
• Supports the CEO and executive team in all aspects of the business and operations.Skills:Preferred:
• 5 + years in commercial lines management with high levels of sales, operational and financial knowledge.
• Previous experience as a department head, team leader or senior level position within an agency.
• Property & Casualty agency management system preferably Applied Epic.
• Superior negotiation and presentation skills with strong entrepreneurial spirit.
• Master's Degree and either CIC or CPCU designation.Required:
• Bachelor's Degree and either CIC or CPCU designation.
• Strong insurance knowledge for commercial lines of business such as general liability, property, worker's compensation, professional liability, and cyber.
• Excellent oral and written communication skills.
• Creative problem-solving skills along with exceptional time management and attention to detail.
• Illinois Property & Casualty license.
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Keywords: Worthy Insurance, Skokie , Chief Operating Officer-Commercial Lines Insurance Brokerage, Executive , Skokie, Illinois