Financial Center Manager II - Skokie
Company: Fifth Third Bank
Location: Skokie
Posted on: March 15, 2023
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Job Description:
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to
take the next step? Discover a career in banking at Fifth Third
Bank.As a Financial Center Manager, you will:* Lead and coach a
team that drives consistent operating rhythms and ongoing
relationship management while providing a memorable customer
experience.* Deliver an integrated book of business strategy in
which all customers, through all channels, have a Financial Needs
Assessment and are assigned to the best banker for proactive,
ongoing support.* Lead by example by consistently using the
consultative sales process to proactively identify the financial
needs of current and prospective customers, as well as recommend
the appropriate solutions to meet those needs.* Source, develop,
coach and lead a team that reinforces our Core Values and business
strategies.* Participate in activities that benefit the communities
we serve.* Follow the Bancorp Code of Business Conduct and Ethics
and other related policies and procedures, modeling the ethical
behavior expected from every employee.* Enjoy a well-rewarded
career with a company that helps you do your best work each day,
provides the tools you need to succeed, and fosters a culture of
engagement and support.* Serve as part of a team focused on
improving lives and communities.* Drive the growth of the small
business book of business for the Financial Center.GENERAL
FUNCTION:The Financial Center Manager (FCM) is responsible for
leading and coaching a team that drives consistent operating
rhythms and execution of customer onboarding and ongoing
relationship management. Works to actively strengthen the financial
center's book of business while providing an exceptional customer
experience. Provides direction and oversight to the sales and
service support, daily operations, and staffing needs, etc. to
ensure high level of quality. Each financial center is tiered based
on factors such as the number of households, revenue and
opportunity. The FCM is accountable for the sustainment and growth
of the business. The FCM will promote business growth through the
development of deposits, assets ,fee-based services and the
development and retention of new and existing consumer and business
customers.Responsible and accountable for risk by openly exchanging
ideas and opinions, elevating concerns, and personally following
policies and procedures as defined. Accountable for always doing
the right thing for customers and colleagues, and ensures that
actions and behaviors drive a positive customer experience. While
operating within the Bank's risk appetite, achieves results by
consistently identifying, assessing, managing, monitoring, and
reporting risks of all types.ESSENTIAL DUTIESAND
RESPONSIBILITIES:
Keywords: Fifth Third Bank, Skokie , Financial Center Manager II - Skokie, Executive , Skokie, Illinois
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