Assistant Manager
Company: Blank Mason
Location: Skokie
Posted on: August 6, 2022
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Job Description:
We re looking for an attentive, social, and caring individual to
excel in this long-term role and help Blank Mason Candle Bar soar
further into our candle-lit future!OverviewA one of a kind Candle
Making & Retail Experience! This Experience is an instructor guided
candle making workshop. You will choose from a variety of vessels,
favorite scents, botanicals, crystals and glitters. We are also
know for our retail, curated unique and small batch candle brands
and home d--cor!ResponsibilitiesThe Assistant Manager assists the
store manager in supervising the store operations, recruiting,
management, training and sales functions, drive productivity,
compliance with company policies, and create a great in-store
workshop & shopping experience for our customers. The manufacturing
and fulfillment of Blank Mason Brand & wholesale accounts.Talent -
Assists in developing, inspiring, and retaining top talent---
Maintain a positive work environment, which encourages an
exceptionally high level of the store morale. Focusing on creating
an environment built on team work and inspiring a "one team"
mentality.--- Coach, teach and train Sales Associates for effective
job performance.--- Partner with the Store Manager to identify high
performing Sales Associates to assist in their growth.--- May
assist in the hiring process for Sales Associates by participating
in interview and providing feedback to the Store Manager.Execution
- Support the Store Manager s analysis of the business and help to
execute/communicate clear action plans that optimize results and
ensure effective execution of all operational activities.--- Assist
in overseeing all aspects of daily store operations. --- Execute
action plans to optimize results. --- Ensure sales floor coverage
in order to meet customer expectations. --- Oversee workshop &
merchandise flow, such as floorplans, shipment, replenishment, and
omnichannel operations, throughout the store. --- Maintain
adherence to Company Policies and ensures the safety of associates
and customers. --- Manage the execution of the store strategy to
achieve performance goals. --- Optimize sales/operations
opportunity, by leading the associates consistently executes
customer service, brand standards on workshops, merchandising
strategies, operations, loyalty programs and other company
initiatives.--- With approval of the Store Manager, builds an
effective floorplan schedule with the right associate in the right
place at the right time. Customer and Selling Experience - Support
a store s environment focused on consistently delivering a great
in-store experience.--- Lead by example in creating a culture of
proactive customer engagement to exceed our customer s
expectations. --- Greet and assist all customers in a friendly
manner, shares information on product, workshops, promotions, and
loyalty programs. --- Resolve any customer complaints. Determines
the source of issues and takes initiative to identify and resolve
them. --- Act as the customer experience leader; Accountable for
results of the customer experience and creates action plans to
improve performance. --- Creates a positive in-store experience
through customer service, workshop , and visual standards. Other
essential functions may occur as directed by your supervisor
Compensation + Benefits--- Hourly + TIPS, Pay based on experience
level, applicable skill sets, and your ability to jump in and
contribute--- Employee Discounts + Mall Discounts--- PTO Plan
Keywords: Blank Mason, Skokie , Assistant Manager, Executive , Skokie, Illinois
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here to apply!
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