Project Manager, Philanthropy

Company: Covenant Living
Location: Skokie
Posted on: June 25, 2022

Job Description:

We Are Inspired to Serve. Join us!This position provides essential support to Philanthropy Operations for Covenant Living Communities & Services. Acts in a high functioning role to all members of the Office of Philanthropy and community Directors of Philanthropy by managing a variety of activities and functions of the organization nationally.

Database Management

• Provide analytics within donor database
  • Run queries and reports on a regular basis, and build new analytical reports
  • Conduct weekly gift processing audits and reconciliations
  • Provide user support by contacting CRM customer service with outstanding questions and casesProspect Research
    • Provide prospect research and basic portfolio analysis for Directors of Philanthropy
      • Conduct detailed research using online databases, internet resources and internal databases to analyze, interpret and disseminate financial, biographical and historical information on donor prospects
      • Produce profiles for cultivation, solicitation, and stewardship purposesGift Processing
        • Complete Gift Processing for communities who are temporarily without a Director of Philanthropy, and for multiple communities during times of increased gift volume
          • Perform accurate and timely data entry for gifts in eTapestry, RENXT or other database
          • Generate gift acknowledgement correspondence from the Office of Philanthropy
            • On a daily basis and at year-end, for recurring donations
            • Inform families of memorial or honor gifts through written correspondence
            • Maintain constituent and tribute records through Donors Services email
            • Journal key gift entries on a recurring basis:
              • Employee payroll deduction donations
              • AmazonSmile donations by communityFinance
                • Update corporate online representation on several websites, including GuideStar, Charity Navigator, AmazonSmile, etc.
                  • Update and maintain online presence and representation for online giving platforms, such as YourCause, Benevity, Thrivent, etc.
                  • Act as liaison with Finance, including providing information on monthly credit card gift reconciliations
                  • Prepare annual community Form 990 reports for the corporate financial auditorsMarketing
                    • Serve as a Marketing liaison; assist in monitoring campus collateral needs; communicate deadlines and proofread collateral drafts and documents
                    • Establish and keep a library of donor and recipient stories, photos, and other marketing elements
                    • Draft Crescendo planned giving newsletters, brochures and templates
                    • Maintain the calendar for collateral production and key events (i.e. annual gala events, etc.)Philanthropy Operations
                      • Monitor and respond to the three Philanthropy mailboxes (Giving, Gift Processing, Donor Services), and the main Philanthropy phone line on a daily basis
                      • Upload files and maintain organization of documents onto Philanthropy SharePoint site
                      • Create and maintain an Onboarding and Orientation Manual for new Directors of Philanthropy, in accordance with the onboarding spreadsheet
                      • Serve as the face and initial voice of Philanthropy at the Corporate Office
                      • Attend meetings when requested and take minutes for distribution
                      • Take and distribute minutes for monthly departmental meetings
                      • Handle confidential and/or sensitive information with high level of discretion
                      • Participate in special work groups and projects as directedEDUCATION AND WORK EXPERIENCE:
                        
                        Required Degree: Bachelor's degree
                        
                        Certificate(s):
                        • Fundraising certification a plusExperience:
                          • Minimum of one year's experience providing support in a fast-paced organization.
                          • Two year's of development or fundraising administrative experience in a non-profit organization (or related experience) is preferred.
                          • Minimum of one year of demonstrated expertise with Blackbaud's RENXT Pro, eTapestry, or other customer relationship management (CRM) platform; RENXT Pro preferred
                          • Experience with Crescendo Interactive is a plus
                          • Experience in project managementKNOWLEDGE, SKILLS AND ABILITY:
                            
                            Abilities:
                            • Accountability - Ability to accept responsibility and account for his/her actions
                            • Adaptability - Ability to adapt to change in the workplace
                            • Autonomy - Ability to work independently with minimal and remote supervision
                            • Communication, Written - Ability to communicate in writing clearly and concisely
                            • Constituent Focus - Ability to understand the viewpoint and objectives of internal and external constituents
                            • Ethical Decision Making - Ability to demonstrate conduct conforming to a set of values and accepted standards
                            • Honesty/Integrity - Ability to be truthful and be seen as credible in the workplace
                            • Relationship Building - Ability to effectively build relationships and maintain rapport with internal and external constituentsSkills:
                              • Requires individual who can identify needs, recognize opportunities and self-initiate appropriate actions
                              • Positive attitude, and the ability to perform with grace under pressure
                              • Possess strong oral, written and editing communication skills.
                              • Exceptional computer skills; Microsoft Windows (Word, Excel, PowerPoint) is essential
                              • Highly organized, with exceptional attention to detail
                              • Demonstrates sound judgment, ability to manage and prioritize multiple tasks, and work independently
                              • Ability to initiate tasks, be creative in problem-solving and very diplomatic in personal and phone communication
                              • Proven ability to take initiative, be resourceful, and be willing to take direction
                              • Willingness to learn and ability to work as part of a team and support multiple staff members as necessary
                              • Openness and ability to manage competing prioritiesFor full time employees, we offer a generous benefits package that includes:
                                • Medical, dental and vision insurance
                                • Employer paid group term life and disability
                                • Paid Time Off (PTO) & six paid holidays
                                • 403(b) with a 3% employer match
                                • Fitness center use at most facilities.
                                • Various voluntary benefits:
                                  • Life, AD&D
                                  • Tuition assistance and scholarships
                                  • Employee assistance program
                                  • Legal services, home/auto insurance, discount purchasing program
                                  • Pet InsuranceFor more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
                                    
                                    Covenant Living and CovenantCare at Homeare equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.
                                    
                                    Required qualifications:
                                    • 18 years or older
                                    • At least high school diploma or equivalent or higher
                                    • Able to comfortably lift 40 lbs
                                    • Able to stand for duration of shift
                                    • Legally authorized to work in the United States
                                    • Reliable transportation to and from work
                                    • Background check

Keywords: Covenant Living, Skokie , Project Manager, Philanthropy, Executive , Skokie, Illinois