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National Director of Market Research

Company: Alera Group
Location: Skokie
Posted on: June 24, 2022

Job Description:

Alera Group is seeking a National Director of Market Research position to join their team!Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success?If that is what you're looking for, this is your chance to be part of an amazing organization!Alera Group is an independent, national insurance and financial services firm created through the merger of like-minded, high-performing, entrepreneurial firms across the United States. Why work with Alera Group? Because we provide the best of both worlds - national scope combined with local service. Our mission is to transform the client experience by providing a greater depth and breadth of resources, innovative thinking, and constant collaboration while maintaining strong local relationships.
The National Director of Market Research oversees all research efforts and is the point person for Alera firms and clients. This position manages Alera's annual Healthcare & EB Benefits Benchmarking Survey as well as applicable pulse, carrier, Centers of Excellence, post-webinar, and client specific surveys.

  • Provide leadership to support Alera research and benchmarking strategy to bolster Alera's brand and research capabilities, expand competitive footprint, and continuously improve on survey workstream; publish thought leadership content; and identify opportunities for differentiation
  • Establish Alera's Research and Benchmarking team to deliver on existing projects as well as optimize opportunities for growth
  • Scope projects, lead and manage workstreams, and partner with stakeholders to drive successful outcomes
  • Manage internal direct reports and external resources
  • Direct various analyses, including market analysis, internal capability assessment, competitor intelligence, customer research, and product assessmentResponsibilities Core Functions
    • Develop, track and maintain an Employee Benefits research and benchmarking survey.
    • Work closely with a partner firm.
    • Work closely with marketing for both survey outreach as well as survey output.
    • Provide regular reporting to National Practice Leader and EAC.
    • Communicate key metrics to partner firms by providing regular dashboards to aid firms in the development of meeting target metrics.
    • Build proactive data validation automation to catch data integrity issues.
    • Develop and provide reports and summaries of all surveys and research in an easy-to-understand format or formats for both internal, external, and client use.
    • Survey design and questionnaire development.
    • Survey programming and testing.
    • Distribution and data collection management.
    • Analysis and reporting, leveraging data analytics and business intelligence tools.
    • Dashboard/benchmarking tool development.
    • Maintain dashboard data and benchmarking tool.
    • Lead development of webinar materials, presentations, and external content.
    • Onboard new Alera firms.
    • Oversee content for the Benefits Benchmarking page on ARCH.
    • Develop, lead and maintain a vendor tracking, oversight & management process to include current and new research, analytics, and reporting/output vendor relationships.
    • Coordinate with Impact and COE groups.
    • Coordinate with Legal to manage the contracting phase.
    • Spearhead annual vendor stewardship reporting.Winning Behaviors, Competencies, and Skills
      • Collaborative approach to their role and responsibilities.
      • Client-focused.
      • Driven to create success for clients, colleagues, shareholders, and the organization.
      • Honor commitments made to clients, colleagues, vendors, and shareholders.
      • Operates at a high ethical level in all dealings with clients, colleagues, vendors, and shareholders.
      • Listens generously to colleagues when making decisions and considering strategies.
      • Speaks straightforwardly and professionally to colleagues, candidates, clients, and vendors.
      • Be available and supportive of colleagues and clients.
      • Acknowledge and recognize the efforts of others through thoughtful appreciation.
      • Demonstrate a thorough understanding of the use and analysis of data to recognize trends and support business decisions.
      • Strong project management skills.
      • Experience with Qualtrics Core XM and CX Dashboards.
      • Thorough understanding of industry and regulations.
      • Works collaboratively and supportively with Alera Group firms, managing partners, and business partners.
      • Knowledgeable and active user of industry technology.
      • Ability to synthesize analysis and research into strategic insights and practical recommendations, including strategic analysis, financial analysis, operational analysis, primary and secondary research, and quantitative and qualitative research.Qualifications
        • A minimum of a bachelor's degree in marketing, business, finance, accounting, or related emphasis.
        • High-level written and verbal communication skills.
        • Ability to effectively work with multiple databases.
        • Work independently and as a team member.
        • Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of data with attention to detail and accuracy.
        • 3-6 years of experience in the insurance, professional services, consulting, pharmaceutical, or health care provider industries.Equal Opportunity Employment We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.If you're a California resident, please read the California Consumer Privacy Act prior to applying.#pandoIQ

Keywords: Alera Group, Skokie , National Director of Market Research, Executive , Skokie, Illinois

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