Multi-Unit Manager
Company: Dunkin' Donuts & Baskin Robbins - Skokie
Location: Skokie
Posted on: May 10, 2022
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Job Description:
Job DescriptionIf youre ready to take your career to the next
level with a company that is rapidly growing, then we have the
opportunity that youve been looking for.
A Multi-Unit Manager (MUM) is generally responsible for leading the
overall operations for 5-8 Dunkin' Donuts® and/or Dunkin'
Donuts/Baskin Robbins ® combo restaurants, including recruiting
hiring, onboarding, training, management development, managing
budgets and ensuring Managers and Crew are delivering great guest
service and executing applicable Brand standards and procedures in
the restaurant
You are applying for work with a franchisee of Dunkin Donuts, not
Dunkin Brands, Inc., Dunkin Donuts or any of their affiliates. Any
information you submit will be provided solely to the franchisee.
If hired, the franchisee will be your only employer. Franchisees
are independent business owners who are solely responsible for
their own employees and set their own wage and benefit programs
that can vary among
franchisees.Requirements/ResponsibilitiesResponsibilities:
•Develops the store management team within the district to deliver
exceptional guest service in all stores
•Plans, identifies, communicates and delegates key responsibilities
and practices to the store management team to ensure smooth flow of
operations within the district
•Reviews store environments and key business indicators within the
district to identify problems, concerns, and opportunities for
improvement in order to provide coaching to the store management
team to take action and achieve operational goals
•Planning and Execution - Developing strategic and operational
plans for the work group, managing execution, and measuring
results:
•Creates district implementation plans to support execution of
regional and company initiatives to achieve both operational
excellence and business results
•Responsible for general Human Resource functions such as, but not
limited to recruiting, hiring, conducting performance reviews,
developing performance improvement plans, and professional
development
•Utilizes existing tools to identify and prioritize communications
and filters communications to the store management team within the
district
•Communicates clearly, concisely and accurately in order to ensure
effective operations at the store and district level
•Business Requirements - Providing functional expertise and
executing functional responsibilities:
•Accesses external resources to support district-wide operations
and to execute district and regional initiatives such as Human
Resources, Marketing, Partner & Asset Protection, Finance, Real
Estate, and Store Development
•Provide coaching and feedback to Restaurant and Assistant
Restaurant Managers regarding Brand standards, sales, marketing,
and labor and food costs
•Utilizes management information tools and analyzes financial
reports to identify and address trends and issues in district
performanceSpecial InstructionsPlease do not send any emails,
resumes, or call.We are making it really easy to apply for this
position.
Simply submit a ZippyApp application package which may include the
Common Employment Application, Resume, and a Cover Letter. In your
Cover Letter, please write a short paragraph describing yourself
and why you would make a great addition to our team. ZippyApp is
the Common Employment Application for online and mobile that allows
you to apply for jobs with one click, and is being accepted at a
growing number of businesses each day.
Keywords: Dunkin' Donuts & Baskin Robbins - Skokie, Skokie , Multi-Unit Manager, Executive , Skokie, Illinois
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