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Director Of Laboratory

Company: LifeScan Labs
Location: Skokie
Posted on: May 10, 2022

Job Description:


LifeScan Labs of Illinois is located in Skokie, IL has been a leader in providing reliable laboratory services for Northern Illinois for over 20 years. We are a laboratory specializing in medical diagnostic testing for physicians and long-term care facilities. We offer paid time off and paid holidays, along with medical benefits including health, vision, and dental. Lifescan Labs of Illinois, LLC is looking for an Operations Supervisor that will serve an integral role in our Operations department. This role will focus on leading our employees to achieve their goals by focusing on continuous improvement, and supporting strong collaboration and inclusiveness in our teams.


The Laboratory Operations Director will report to the Chief Operating Officer.
This position will work closely with the Laboratory Medical Director, Field Operations Director, VP of Sales, VP of Strategy, and HR Director. This position will have responsibility to the direct reports of Quality Manager, Main Lab Supervisor, Microbiology Supervisor, Molecular Supervisor, Head of Molecular Assay Development, and Processing Supervisor.
Responsible for the direction and execution to assure all standards of CLIA, IDPH and all other regulatory agencies that apply are met.
Establish quality metrics and parameters for acceptable performance for the pre-analytical, analytical and post-analytical testing processes.
This position will be responsible for meeting strategic goals and have fiscal responsibility over the laboratory.
Develop and assist department leaders in cross training staff and ensure competency programs are executed appropriately.
Resolve all technical problems with the aid of the technical staff and ensures that proactive and remedial action is taken whenever performance standards are not met.
Ensure that all patient results are reported accurately and effectively, working through issues as needed. Problem-solve and troubleshoot to resolve situational workflow and turnaround time challenges.
Identify training needs and ensure all training is performed as required.
Provide leadership with respect to all aspects of the laboratory; evaluate and interview candidates, coach and develop technical staff to achieve professional, personal, and business goals.
Provide updates to both the Executive Leadership and Medical Director on all matters of importance along with quality and performance metrics.
Assure that both Medical Director and Chief Operating Officer are aware of all issues that could have a negative impact on the laboratory, its operation or that of Insight.
Be familiar with all compliance standards published by CLIA, IDPH, OSHA, and any other regulatory agency such that the laboratory is in full compliance with the law.
Assist the Quality, Compliance and Medical Director with regulatory inspections.
Ensure that all Quality Assurance/Quality Control and proficiency standards are met by staff and Lab.
Reads, understands, modify, and edit under the direction of the medical director, appropriate Standard Operating Procedures (SOP's), including safety and quality procedures.
Evaluate and be familiar with new technology and instrumentation. Develop RFP requests for new instrumentation, and evaluate ROI for capital purchases.
Perform other duties as required.


Successful candidates will have:

Bachelor's or master's degree in in a chemical, physical or biological science or medical technology from an accredited institution;
5+ years of management experience in a clinical laboratory environment.
Strong analytical skills and proficiency with MS Office Suite.
Ability to demonstrate self-confidence and appropriate accountability and assertiveness while acting as a team player and showing appreciation for and respecting the collective role of a team.
Strong interpersonal skills the highest standards of professionalism, including reliable presence, tact, discretion and a customer service-oriented approach.
Ability to direct and work with cross-functional teams including establishing strong relationships with a wide range of key stakeholders and staff.
Ability to think strategically and implement tactical initiatives.
Strong judgement and the ability to problem solve, re-prioritize and pivot as needed in a fast-paced, dynamic environment.
Proven time management, organizational, and project management skills.
Strong verbal and written communication, persuasion, and listening skills.
Ability to handle confidential information with professionalism and discretion.
Full Time
Monday - Friday
Hours: 9:00am - 5:30pm

Keywords: LifeScan Labs, Skokie , Director Of Laboratory, Executive , Skokie, Illinois

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