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Office Administrator/Customer Service Representative

Company: Kanji Insurance Services
Location: Skokie
Posted on: November 26, 2022

Job Description:

*Kanji Insurance Services*


*Customer Service & OFFICE MANAGER - Part/Full Time positions*

*Hours: *_*At least 3 days a week 9:30am 5:30pm Monday - Friday*_

_*Saturday; 10:00am - 3:00pm Sunday; Closed*_



_- Understands Microsoft Excel_

_-Can communicate with customers who aren't English proficient._

_-Highschool Graduate pursuing higher education_


_-Able to organize files A-Z_

_-Can provide insight on insurance inquires to customers_

_-Understands some insurance vocabulary/concepts_

_-Able to take incoming phone calls and properly complete customer needs such as adding a car, driver, cancellation, payments, address change etc to the insurance policy_


Kanji Insurance has been in business since 1990. This is a family business founded by Husband and Wife. About 3-4 customer service reps would be working along side you. This job requires team work skills, patience, and the ability to understand how different insurance company websites are organized. We have over 22 Insurance carries including Progressive and AAA. When a customer purchases a home or auto policy through Kanji Insurance, the customer representative is the first point of contact when wanting to make changes on their policy.

_*This is not a sales or marketing job. We are currently not looking for new business.*__*You will not be required to make cold calls or sell insurance. We are in need of people with great customer service and organizational skills in order to service existing customers*_

Job Types: Full-time, Part-time

Pay: $18.00 - $30.00 per hour

* Flexible schedule
* Life insurance
* Paid training
* Profit sharing
* 8 hour shift
* Day shift
* Monday to Friday
* No nights
* On call
* Weekend availability
Supplemental pay types:
* Bonus pay

COVID-19 considerations:
All customers are required to have a face mask on when entering the office. All Employees are required to be vaccinated in order to work at the office.

Ability to commute/relocate:
* Skokie, IL 60076: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location%58047475%

Keywords: Kanji Insurance Services, Skokie , Office Administrator/Customer Service Representative, Administration, Clerical , Skokie, Illinois

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