Contract Processing Administrator
Company: Feldco
Location: Des Plaines
Posted on: May 4, 2024
Job Description:
Contract Processing Administrator General Description: To
perform Sales and Finance contract processing, general accounting
and administrative duties, and support to Managers, as necessary.
This role is a critical component of the
administrative/accounting/finance and sales teams. As such, your
job responsibilities and hours may occasionally be altered to help
others complete their duties. The company s current information
management system is a large part of the job so computer training
will be necessary in order to efficiently perform your duties. From
time-to-time, this position may require travel to other offices
inside the Chicagoland area. This is a full-time position with
normal hours of operations between 8:30 am 5:00 pm Reports to:
Compliance / Contract Processing, Supervisor Do you have a passion
for serving customers, learning, and working in a growing,
entrepreneurial company? We are looking for a highly organized,
detail-oriented professional to join our team. Feldco is a
rapidly-growing company seeking to enhance its consumer finance
team. Feldco is honored to have been named a top workplace in 2023
by the Chicago Tribune making us a 10 time award winner! Check out
the article by searching Feldco Top Workplace 2023 on Google! Key
Responsibilities:Contract Management:
- Auditing of cash & financed contracts within the company system
for completion and accuracy
- Daily processing of addendums
- Daily processing of Right -to-Cancel forms &
Cancellations.
- Assist with finance tasks, as needed
- Process and maintain unapproved contract; drive them toward an
approved status.
- Identify and resolve discrepancies and errors.
- Collect and process payments outside of the point of
saleAdministrative:
- Assist in resolving jobs on Hold to move them to completion
status.
- Assist in resolving jobs in Not Approved status to move them to
completion status.
- Assist in Daily admin functions during PTO or leave.
- Assist in follow-up scenarios.
- Assist in securing stipulations and necessary documentation for
financed contracts
- Proficiency to communicate using all tools available in our
system including email, text, phone CRM & in personPosition
Requirements:
- Highly organized & detail-oriented
- Passion for working with others.
- Command a professional approach when interacting with customers
and employees
- Develop camaraderie, rapport and relationships within the
organization.
- Excellent oral & written communication skills
- Exceptional attention to quality & service excellence
- Solid understanding of Microsoft Office suite of products,
specifically, Word, and Excel.
- Highest standards of ethics & handling matters of a
confidential nature.
- Strong problem-solving abilities
- Ability to work in a fast-paced, dynamic team environment
- High School diploma required, Associates degree or higher a
plus
- Produce high-quality outputs, including email & mail
correspondence, reports, and memorandums.
- Proven ability to multi-task & work in a fast-paced
environment. What Can Feldco Offer You? Leadership We are the
largest replacement window, door and siding company in the Midwest,
and we take great pride in our leadership and transformation of the
market Growth We have more than quadrupled our business over the
past few years and are presently continuing to expand into new
markets Advancement We have recently promoted many internal staff
members to management positions, and offer external training and
tuition reimbursement for personal development Security We operate
profitability and are enhancing the benefits and care of our
employees Professionalism We are investing heavily in quality
improvements and establishing industry-best operations Teamwork We
are focused on assisting each other and working together to take
care of our customers
Keywords: Feldco, Skokie , Contract Processing Administrator, Other , Des Plaines, Illinois
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